Performance Management
Driven to Perform: Risk-Aware Performance Management From Strategy Through Execution

Performance management has come a long way from its origins in Finance, but it still respects its roots. Finance underlies everything a company does. Now, performance management can be used as a tool to better manage a company and its partners all over the world. It is a granular model of performance that can support early detection of problems and rapid responses during fast-changing conditions—an essential tool at a time when everything seems to be changing overnight. No matter what your business is, this is an information economy. A lack of up-to-date information can put a company out of business overnight—several companies have recently folded after highly-public product recalls that were essentially the result of information asymmetry across their business networks. This book shows how to avoid such pitfalls and to build strategic, risk-aware thinking into day-to-day operations.
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This book demonstrates that performance management is not a static, separate quarterly review process, but rather a culture of continuous improvement, supported by processes and systems that are fundamentally aligned with overall strategy. Unlike many other books on performance management, this book delves deeply into how to apply performance management in specific areas of a business, such as HR, IT, Finance, Sales and Supply Chain.
Related Blogs
"The Unified Performance, Risk, and Compliance Process Model: Part I, Strategize and Prioritize," Nenshad's blog from January 5, 2010
"The Unified Performance, Risk, and Compliance Process Model: Part II, Plan and Execute," Nenshad's blog from January 11, 2010
Nenshad's blog excerpts a section from the book that explains how performance management is like a GPS.
Dan Woods' JargonSpy blog on Forbes.com distills what it means to be driven to perform into the simple construct of hitting your business with a two-by-four to improve performance.
Nenshad's blog announcing the book on SDN and on Bardoli Blog
Nenshad's blog about the Driven to Perform webcast on SDN and on Bardoli Blog
Nenshad's blog about Stephanie's 'Driven to Perform' podcast from SAPPHIRE 2009
Podcasts
Stephanie's 'Driven to Perform' podcast from SAPPHIRE 2009
Nenshad's EPM, GRC, and the Future of SAP in a SaaS World podcast.
Webcasts
Preface
Part I: Performance Management for Everyone
Chapter 1: Making Performance Management Work
Chapter 2: The Evolution of Performance Management
Chapter 3: Performance Management Lifecycle and Maturity
Part II: Automating Performance Management
Chapter 4: Performance Management Applications
Chapter 5: Leveraging Business Intelligence
Chapter 6: Managing Risk and Ensuring Compliance
Part III: Bringing Performance Management to You
Chapter 7: Performance Management for Finance
Chapter 8: Performance Management for HR
Chapter 9: Performance Management for IT
Chapter 10: Performance Management for Sales
Chapter 11: Performance Management for Marketing
Chapter 12: Performance Management for Service
Chapter 13: Performance Management for the Supply Chain
Chapter 14: Performance Management for Procurement
Chapter 15: Performance Management for Product Development
Chapter 16: Conclusion
Evolved Technologist Press offers discounts for bulk orders of 10 books or more. To order in bulk, please contact Ruth Voorhies at:
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